REresilio
Support

Get support request state

Returns support request state.

get/support/request/state

Request

  • Base URL
    https://localhost:8446/api/v2
  • Auth
    API key in header Authorization

Response

Successful response

idnumber required

Support request timestamp (or 0 in case there is no support request)

progressstring

Support request current step progress (%)

statusstring required

Support request status

errorstring

Support request error

agents_errorsobject

Failed to receive logs from Agents

agents_errors.agent_idnumber required

Agent ID

agents_errors.codestring required

Error code

agents_errors.messagestring required

Error message

agents_lost_filesobject

Agents log files lost during uploading

agents_lost_files.agent_idnumber required

Agent ID

agents_lost_files.filesobject required

Lost files

agents_lost_files.files.namestring required

Lost file name

agents_lost_files.files.reasonstring

Lost file reason

uploaded_atnumber

Timestamp of support request uploading to Resilio (in case auto uploading is enabled)

sizenumber

Support request package size (bytes)

storage_pathstring

Support request directory. This directory is provided in case Management Console failed to archive the collected debug logs

archive_pathstring

Support request package path. This path is provided in case Management Console failed to upload the collected debug logs or autoupload is disabled

Changes

No recorded changes to this operation across all 1 revision of this API.