REresilio
Support

Create support request

Create new support request. Returns support request state. See get support request state for the response details.

post/support/request

Request

  • Base URL
    https://localhost:8446/api/v2
  • Auth
    API key in header Authorization

Request body

emailstring required

Email. Resilio Active Everywhere Support will respond to this e-mail address

descriptionstring required

Problem description

time_period_descriptionstring

Time period when problem reproduced

time_range_typestring required

Time range type for debug logs

time_rangeobject

Time range for debug logs (applicable for "custom" range type only)

time_range.fromnumber required

Time range "from" timestamp

time_range.tonumber required

Time range "to" timestamp

auto_uploadboolean required

Automatically upload to Resilio

levelstring required

Issue impact

include_dumpsboolean required

Include Agents crash reports

attach_server_logboolean required

Send Management Console logs

agents_idsnumber

Agents affected. Debug logs from specified Agents will be sent to support team

job_runs_idsnumber

Job runs affected

Response

Successful response

object required

Changes

No recorded changes to this operation across all 1 revision of this API.