serviceRequests

Update service request

Update a service request for an integration.

put/v1/service-requests/{service_request_id}

Request

  • Base URL: https://api.propexo.com
  • URL: https://api.propexo.com/v1/service-requests/{service_request_id}
  • Auth: HTTP bearer

Path parameters

service_request_idstring required

The Propexo unique identifier for the service request

Request body

service_request_category_idstring

The Propexo unique identifier for the service request category

service_request_priority_idstring

The Propexo unique identifier for the service request priority

service_request_location_idstring

The Propexo unique identifier for the service request location

service_request_problem_idstring

The Propexo unique identifier for the service request problem

service_descriptionstring

A description of the service request

phone_1string

Primary phone number associated with the service request

phone_2string

Secondary phone number associated with the service request

email_1string

The primary email address associated with the service request

scheduled_start_datestring date-time

The scheduled start date associated with the request.

due_datestring date-time

The due date associated with the service request

resident_idstring

The Propexo unique identifier for the resident

service_detailsstring

Details about the service request

date_createdstring date-time

The date the service request was created

status_raw'Assessment' | 'Call' | 'Canceled' | 'Completed' | 'Electrical' | 'Emergency' | 'HVAC' | 'In Progress' | 'Inspection' | 'On Hold' | 'Other' | 'Plumbing' | 'Request Reassignment' | 'Scheduled' | 'Service' | 'Web' | 'Work Completed'

The raw status associated with the service request

access_is_authorizedboolean

Whether or not the tenant has granted permission to enter the unit associated with the service request

service_priority'High' | 'Low' | 'Med' | '24 hours' | 'Emergency'

The priority level associated with the service request

has_petsboolean

Whether there are pets associated with the unit

has_alarmboolean

Whether there is an alarm associated with the unit

completion_notesstring

Closing notes associated with the service request

date_scheduledstring date-time

The date the service request is scheduled

unit_idstring

The Propexo unique identifier for the unit

vendor_idstring

The Propexo unique identifier for the vendor

lease_idstring

The Propexo unique identifier for the lease

service_category'Electrical' | 'HVAC' | 'Other' | 'Plumbing' | 'Service'

The category of service request

date_completedstring date-time

The date the service request was completed

date_duestring date-time

The due date associated with the service request

service_request_status_idstring

The Propexo unique identifier for the service request status

employee_idstring

The Propexo unique identifier for the employee

reported_bystring

The name of the person who reported this service request

Response

Successful response

job_idstring required

The ID of the job created to handle this operation

dataV1ServiceRequestsServiceRequestIdPutOutputData required

Changes

No recorded changes to this operation across all 1 revision of this API.