customer-service

Transcribe Audio

Transcribe an audio file to text using Claude's vision/audio capabilities.

Accepts audio/ogg, audio/mp4, audio/mpeg, audio/wav, audio/webm. Returns {"transcript": "<text>", "language": "<detected_lang>", "confidence": <0-1>}.

This endpoint is called by the WhatsApp webhook to transcribe voice messages before routing them to the CS agent.

post/api/cs/transcribe

Request

  • Base URL: https://api.pointifytravels.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.pointifytravels.com/api/cs/transcribe
  • Auth: none declared

Query parameters

languagestring nullable

ISO language code hint (e.g. 'en', 'es')

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.