SupportTicket

Close or reopen a ticket

Updates ticket status. Users can close a resolved ticket or reopen a closed/resolved ticket.

patch/support/tickets/{id}

Request

  • Base URL: https://api.palisade.email
  • URL: https://api.palisade.email/support/tickets/{id}
  • Auth: one of:
    • HTTP bearer
    • HTTP basic

Path parameters

idstring uuid required

Headers

Palisade-Version'2025-04-30' | 'unstable' required

Request body

status'open' | 'closed' required

Response

Success

idstring uuid required
status'open' | 'pending_customer' | 'pending_support' | 'resolved' | 'closed' required

Changes

No recorded changes to this operation across all 1 revision of this API.