Change the settings for members' agents
Changed onChanges any subset of how members' agents work. Policy fields (on/off, working hours, daily limit, members' starting choice, default destination: a Workbot DM or nowhere, never a channel) apply from the next pass; members' own choices (muted, snoozed, turned off, their own destination) are kept. sources sets what agents may read: calendar, email, chat and connections by connection id, each everyone (on for everyone), members (members choose; null also means this) or off (not allowed). sources.coreConnections.{calendar,email,chat} picks which of the organization's connections serve that source (ids from sourceConnections; null goes back to every connection that serves it), so a member's other accounts on the same service are never read or asked for. Members can never read a source the admin didn't allow or turn off one that is on for everyone. A change to responsibilities or instructions saves a new version of the organization's "Your agent" template. Agents only read and never send, edit or delete anything for members. Requires the workbotProactive feature, Workbot on this deployment and Manage OpenWork Models.
Request
- Base URLhttps://api.openworklabs.com
- URLhttps://api.openworklabs.com/v1/org/workbot-settings/proactive
- Auth
- API key in header x-api-key
- or HTTP bearer
Request body
Response
Agent settings saved.
Changes
- info
added the new optional request property
/ - info
added the optional property
//to the response with the status
- info
- breaking
the
response's property type changed fromobjectto no type for status - breaking
removed the required property
/from the response with the status - breaking
removed the required property
/from the response with the status - breaking
removed the required property
/from the response with the status - breaking
removed the required property
/from the response with the status - info
added
subschema #1subschema #2to theresponse propertyanyOflist for the response status
- breaking