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Get Feature Flags

Get the feature flags for the current customer.

Returns which features are enabled for this customer.

get/settings/features

Response

Successful Response

cases_enabledboolean required

Whether cases feature is enabled for this customer

leads_enabledboolean required

Whether leads feature is enabled for this customer

messages_enabledboolean required

Whether messages feature is enabled for this customer

case_notes_enabledboolean required

Whether case notes feature is enabled for this customer

known_contacts_enabledboolean required

Whether known contacts feature is enabled for this customer

inquiries_enabledboolean required

Whether inquiries feature is enabled for this customer

reports_enabledboolean required

Whether reports feature is enabled for this customer

availability_blocks_enabledboolean required

Whether availability blocks feature is enabled for this customer

outbound_enabledboolean required

Whether outbound leads feature is enabled for this customer

staff_enabledboolean required

Whether staff management feature is enabled for this customer

practicepanther_enabledboolean required

Whether PracticePanther integration is enabled for this customer

lead_scoring_enabledboolean required

Whether lead scoring is enabled for this customer

chat_widget_enabledboolean required

Whether chat widget feature is enabled for this customer

info_request_enabledboolean required

Whether info request SMS feature is enabled for this customer

google_calendar_enabledboolean required

Whether the Google Workspace integration (calendar/directory) is enabled for this customer (key kept as google_calendar_enabled for compatibility)

microsoft365_enabledboolean required

Whether Microsoft 365 integration is enabled for this customer

zoho_enabledboolean required

Whether Zoho integration is enabled for this customer

ringcentral_enabledboolean required

Whether RingCentral integration is enabled for this customer

smartadvocate_enabledboolean required

Whether SmartAdvocate integration is enabled for this customer

intake_forms_enabledboolean required

Whether intake forms feature is enabled for this customer

business_hours_enabledboolean required

Whether business hours feature is enabled for this customer

filevine_enabledboolean required

Whether Filevine integration is enabled for this customer

vxt_enabledboolean required

Whether VXT integration is enabled for this customer

lead_docket_enabledboolean required

Whether Lead Docket integration is enabled for this customer

croo_enabledboolean required

Whether Croo integration is enabled for this customer

intakes_enabledboolean required

Whether the Intakes page (imported intake recordings) is enabled for this customer

realtime_transcripts_enabledboolean required

Whether realtime transcript webhook ingestion is enabled for this customer

realtime_lead_scoring_enabledboolean required

Whether the live (mid-call) lead scoring tool is enabled for this customer

docusign_enabledboolean required

Whether DocuSign integration is enabled for this customer

zapier_enabledboolean required

Whether the Zapier integration is enabled for this customer

law_firm_info_prompt_enabledboolean required

Whether the Law Firm Info Prompt (AI Prompt) settings card is shown for this customer

case_match_corrections_enabledboolean required

Whether end users can correct case matches (change matched case / re-run matching) on the call detail page

granola_enabledboolean required

Whether the Granola meeting-notes integration is enabled for this customer

ringcentral_outbound_calls_enabledboolean required

Whether staged RingCentral outbound calls graduate into canonical call records for this customer

transcript_filing_enabledboolean required

Whether the Google Drive transcript-filing automation is enabled for this customer

google_contacts_sync_enabledboolean required

Whether Google contacts sync is enabled for this customer (scopes only for now; no sync behavior yet)

google_email_sync_enabledboolean required

Whether Google email (Gmail) sync is enabled for this customer (scopes only for now; no sync behavior yet)

clio_enabledboolean required

Whether the Clio Manage integration is enabled for this customer

clio_grow_enabledboolean required

Whether the Clio Grow integration is enabled for this customer

drive_case_matching_enabledboolean required

Whether case matching uses the Google Drive matter mirror as the case provider for this customer

rc_contact_sync_enabledboolean required

Whether Google contacts are proposed for sync into the customer's RingCentral address book (separate RC contacts app)

custom_trigger_enabledboolean required

Whether custom trigger webhook endpoints are enabled for this customer

ghl_enabledboolean required

Whether the GoHighLevel integration is enabled for this customer

onedrive_enabledboolean required

Whether the OneDrive integration (call transcript/recording upload) is enabled for this customer

vapi_transfers_enabledboolean required

Whether Vapi-native transferCall warm transfers (Vapi owns the Twilio bridge) are enabled for this customer — records the whole parent Twilio call so the post-transfer staff conversation is captured. Distinct from VXT blind transfers and the attended-transfer (provider-bypass) flow

transfer_destinations_enabledboolean required

Whether the Transfer Destinations settings page (named transfer phone numbers) is enabled for this customer

test_transfer_numbers_enabledboolean required

Whether test calls resolve dynamic transfers to each destination's test phone number instead of the real number

netsapiens_enabledboolean required

Whether the NetSapiens PBX integration (on-call queue reconciliation) is enabled for this customer

on_call_schedule_enabledboolean required

Whether the on-call schedule calendar is enabled for this customer

bounce_back_enabledboolean required

Whether bounce-back handling is enabled: calls to a bounce-back number are matched to the caller's recent transferred-out call and the original conversation is injected into the bounce-back squad

transfer_metrics_enabledboolean required

Whether the Transfer Metrics dashboard (team pickup/missed rates) is visible to this customer's admins

pbx_recording_stitch_enabledboolean required

Whether answered transfers hold their pipeline for the staff-side PBX recording to be fetched, transcribed, and stitched (full-conversation grading/summaries)

Changes