SMS
sms
Handle Inbound Sms
Handle inbound SMS messages from Twilio.
Order matters here, and each step is load-bearing:
- Store the message. It is the audit record; it must not depend on us understanding the message.
- STOP/START, before anything else looks at the body. Routing a STOP into an opt-in parser is how a person who asked to be left alone gets another text.
- Claim the reply for exactly one flow — the info-request opt-in or an outbound text conversation — by recency, newest wins. Two live claimants for one number is ambiguous, and an ambiguous claim gets nothing: a link to the wrong matter is worse than no link.
Returns empty TwiML response to Twilio.
post/sms/webhook/inbound
Request
- Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
- URL: https://api.openintake.ai/sms/webhook/inbound
- Auth: none declared
Response
Successful Response
unknown required
Changes
No recorded changes to this operation across all 57 revisions of this API.