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hitl

Get a handoff

get/v1/hitl/handoffs/{handoff_id}

Path parameters

handoff_idstring uuid required

Response

Successful Response

idstring uuid required
organization_idstring uuid required
conversation_idstring uuid required
conv_turn_idstring uuid nullable required
reasonstring nullable required
static_textstring required
status'requested' | 'assigned' | 'accepted' | 'resolved' | 'cancelled' required
assigneestring nullable required
source'workflow_terminal' | 'router' | 'policy' | 'call_transfer' | 'warm_call_transfer' required
created_atstring date-time required
resolved_atstring date-time nullable required

Changes

Changed in 1 of the 3 revisions of this API.2

  • 5a5597ebb2d62See the full diff
    • ●

      added the new call_transfer enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new warm_call_transfer enum value to the response property for the response status

      response-property-enum-value-added

    This revision also has 40 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog