NUnuvidio

Buscar uma chamada perdida

Changed on

Recupera os dados de uma chamada perdida específica através do identificador único. É necessário realizar a autenticação com o token fornecido no login.

get/v1/api/missed-call/{id}

Request

  • Base URL
    https://api.nuvidio.com
  • URL
    https://api.nuvidio.com/v1/api/missed-call/{id}
  • Auth
    none required

Path parameters

idstring required

Response

200

idstring
initialEnqueuedAtstring
initialDepartmentstring
originstring
devicestring
createdAtstring
ticketstring
enqueuedAtstring
unqueuedAtstring

Example response

{
  "id": "65381054bfcaec8dc9636dda",
  "customer": {
    "id": "60175bd1e53610318015fe4a",
    "createdAt": "2023-10-24T18:43:24.768Z",
    "name": "Cliente",
    "tel": "31999999999",
    "email": "email@gmail.com",
    "cpf": "00000000000"
  },
  "customerData": {
    "contrato": {
      "label": "Contrato",
      "value": "contrato 1"
    }
  },
  "department": {
    "name": "Nuvidio",
    "id": "63f36fd0ac9e9e5c48056012",
    "identifier": "nuvidio"
  },
  "initialEnqueuedAt": "63f36fd0ac9e9e5c38056012",
  "initialDepartment": "2023-10-24T18:43:32.147Z",
  "status": {
    "name": "done",
    "detail": {
      "message": "User left from queue",
      "code": "quit"
    },
    "timestamp": "2023-10-24T18:43:50.851Z"
  },
  "logs": [
    {
      "name": "done",
      "timestamp": "2023-10-24T18:43:50.851Z",
      "detail": {
        "message": "User left from queue",
        "code": "quit"
      }
    }
  ],
  "origin": "https://nuvidio.com.br/",
  "device": "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Mobile Safari/537.36",
  "createdAt": "2023-10-24T18:43:32.147Z",
  "ticket": "23101496503938",
  "enqueuedAt": "2023-10-24T18:43:32.145Z",
  "unqueuedAt": "2023-10-24T18:43:50.853Z"
}

Changes