get-missed-call

Changed on
get/TEMP/v1/api/missed-call/:missedId

Request

  • Base URL
    https://api.nuvidio.com
  • URL
    https://api.nuvidio.com/TEMP/v1/api/missed-call/:missedId
  • Auth
    none required

Path parameters

orderBystring required
motivestring required
startDatestring required
finalDatestring required
originstring required
searchstring[] required
takeinteger required
pageinteger required

Response

200

idstring
initialEnqueuedAtstring
initialDepartmentstring
originstring
devicestring
createdAtstring
ticketstring
enqueuedAtstring
unqueuedAtstring
issuesobject[]

Example response

{
  "id": "694192ec226a8c9ce0355ebe",
  "customer": {
    "name": "Cliente 01",
    "id": "687453d9fa7c183b10331a9f",
    "createdAt": "2025-07-14T00:48:25.346Z",
    "email": "cliente01@email.com",
    "tel": "43991212121",
    "cpf": "09144279973"
  },
  "customerData": [
    {
      "label": "RG",
      "value": "123",
      "key": "rg"
    }
  ],
  "department": {
    "name": "Debug",
    "id": "67db20c270d3216492f1650d",
    "identifier": "nuvidio-tech.debug"
  },
  "initialEnqueuedAt": "67db20c270d3216492f1650d",
  "initialDepartment": "2025-12-16T17:12:12.345Z",
  "status": {
    "name": "done",
    "detail": {
      "message": "User left from queue",
      "code": "quit",
      "_id": "69419344226a8c9ce035ef43"
    },
    "timestamp": "2025-12-16T17:13:40.397Z",
    "_id": "69419344226a8c9ce035ef42"
  },
  "logs": [
    {
      "name": "done",
      "timestamp": "2025-12-16T17:13:40.397Z",
      "detail": {
        "message": "User left from queue",
        "code": "quit"
      }
    }
  ],
  "origin": "https://nuvidio.com/nuvidio-tech.debug",
  "device": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36",
  "createdAt": "2025-12-16T17:12:12.346Z",
  "ticket": "25121675305430",
  "enqueuedAt": "2025-12-16T17:12:12.342Z",
  "unqueuedAt": "2025-12-16T17:13:40.400Z"
}

Changes