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Access Log
1
Addresses
15
Answer Rules
8
Audit Log
1
Authentication/Access Token (Oauth - Username/Password)
5
Authentication/API Key (Machine 2 Machine)
6
Authentication/JWT (JSON Web Token)
8
Auto Attendant
5
Backup & Restore
4
Call Blocking
6
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4
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7
Call Center/Callqueues
6
Call Center/QueuedCalls
2
Call Center/Statistics
11
get
/domains/{domain}/statistics/callqueues/{callqueue}
Get Callqueue Statistics for a Specific Queue
get
/domains/{domain}/statistics/callqueues/aggregate
Get Callqueue Statistics for all Queues Aggregated
get
/domains/{domain}/statistics/callqueues/per-queue
Get Callqueue Statistics for all Queues by Queue
get
/domains/{domain}/statistics/agent
Get Agent Statistics for all Queues by Agent
get
/domains/{domain}/statistics/agent/callqueues/{callqueue}
Get Agent Statistics for Single Queues by Agent
get
/domains/{domain}/statistics/agent/{agent}
Get Agent Statistics for Single Agent
get
/domains/{domain}/statistics/DNIS
Get DNIS Statistics for all Queues
get
/domains/{domain}/statistics/DNIS/callqueues/{callqueue}
Get DNIS Statistics for Single Queue
get
/domains/{domain}/statistics/agentLog
Get Agent Log
get
/domains/{domain}/callqueuereport/abandoned
Get Abandoned Calls for all Queues
get
/domains/{domain}/callqueuereport/abandoned/{callqueue}
Get Abandoned Calls for a Specific Queue
Call Traces & Cradle to Grave
3
Calls (live/active calls)
13
CDR (Call History)
8
CDR Schedule
3
Charts
2
Conference/Conferences
7
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4
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5
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6
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7
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7
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5
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1
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10
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18
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11
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9
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2
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9
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2
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6
iNSight
1
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10
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5
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5
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9
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9
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3
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6
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10
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2
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19
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15
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5
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8
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4
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11
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5
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2
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4
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2
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6
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10
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6
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7
SnapBuilder
8
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6
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5
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4
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4
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1
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5
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2
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5
Timeframes/Domain (Shared)/Specific Dates
5
Timeframes/Holiday Information
4
Timeframes/User
5
Timeframes/User/Always
1
Timeframes/User/Custom
5
Timeframes/User/Days of Week
2
Timeframes/User/Holiday
5
Timeframes/User/Specific Dates
5
Transcriptions & Sentiment
1
Users
9
Version
1
Voicemail Reminders
5
Call Center/Statistics
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Changes to Get Agent Statistics for Single Agent
get
/domains/{domain}/statistics/agent/{agent}
Nov 3, 2026
bce16087d479
Revision changes
info
endpoint added