followups

Mark Followup As Lost

Mark a follow-up as dismissed (technician only).

Moves followup directly to lost_leads with:

  • lost_reason = dismissal_reason

Access Control:

  • Technicians only (sales_tech role)
  • Managers (org:admin) will receive a 403 Forbidden error
post/followups/{conversation_id}/mark-lost

Path parameters

conversation_idstring required

Request body

dismissal_reasonstring required
dismiss_estimatesboolean

Response

Successful Response

{"stackTrail":"paths:/followups/{conversation_id}/mark-lost:post:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}

Changes

No recorded changes to this endpoint across all 23 revisions of this API.