NOnoso
followups

Schedule Followup

Schedule a followup to be hidden until a specific date (technicians only).

The followup will be hidden from the list until the scheduled_date arrives. When scheduled, attempt_count is reset to 0 and last_attempt_date is cleared. This gives the customer a fresh start and allows the technician to retry from scratch.

Access Control:

  • Technicians only (sales_tech role)
  • Managers (org:admin) will receive a 403 Forbidden error

Args: conversation_id: UUID of the conversation scheduled_date: Date when followup should reappear (YYYY-MM-DD format, must be future date)

Returns: Success response with scheduled date

post/followups/{conversation_id}/schedule

Request

  • Base URL
    https://api.noso.so (the document declares no server; this is the origin it was published from)
  • URL
    https://api.noso.so/followups/{conversation_id}/schedule
  • Auth
    HTTP bearer

Path parameters

conversation_idstring required

Request body

scheduled_datestring required

Date to schedule followup until (YYYY-MM-DD format, must be future date)

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 23 revisions of this API.