NOnoso
manager

Reschedule Manager Followup

Reschedule a follow-up (manager only).

Updates the followup with a new scheduled_until date and resets attempt tracking. Logs reschedule activity in customer_activity_log.

This endpoint is accessible by managers only (org:admin role).

Args: conversation_id: UUID of the conversation to find the followup scheduled_date: Date in YYYY-MM-DD format (must be future date in org timezone) organization_id: Organization ID from auth token

Returns: Success response with followup_id and scheduled_until

Raises: 400: If scheduled_date is invalid or not a future date 404: If followup not found for conversation 500: If database operation fails

post/manager/conversations/{conversation_id}/reschedule

Request

  • Base URL
    https://api.noso.so (the document declares no server; this is the origin it was published from)
  • URL
    https://api.noso.so/manager/conversations/{conversation_id}/reschedule
  • Auth
    HTTP bearer

Path parameters

conversation_idstring required

Request body

scheduled_datestring required

Date to schedule followup until (YYYY-MM-DD format, must be future date)

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 23 revisions of this API.