Conversations

Open a conversation toward a known contact

post/conversations

Request

  • Base URL: https://muro.chat/api/v1
  • URL: https://muro.chat/api/v1/conversations
  • Auth: HTTP bearer

Headers

Idempotency-Keystring

Safe-retry key; an identical retry replays the first response. Durable (survives deploys/instances), retained ~24h.

Request body

visitor_idstring required
contentstring

Optional opening line.

Example request

{
  "visitor_id": "vis_19c4ab"
}

Response

Created. Carries a Location header.

object'conversation'
idstring
status'open' | 'closed' | 'snoozed'
tagsstring[]
unread_countinteger
website_idstring
assigned_user_idstring nullable
last_messageobject nullable
metadataobject
summarystring nullable

AI recap (auto-generated on close).

summary_atstring date-time nullable
created_atstring date-time
updated_atstring date-time
opening_message_idstring

Id of the opening message, when content was supplied.

Example response

{
  "id": "cnv_8f2a1b",
  "website_id": "web_1a2b",
  "visitor": {
    "id": "vis_19c4"
  },
  "opening_message_id": "msg_4d1c"
}

Changes

No recorded changes to this operation across all 1 revision of this API.