Conversations

Triage a conversation

patch/conversations/{id}

Request

  • Base URL: https://muro.chat/api/v1
  • URL: https://muro.chat/api/v1/conversations/{id}
  • Auth: HTTP bearer

Request body

status'open' | 'closed' | 'snoozed'
tagsstring[]
assigned_user_idstring nullable
mark_readboolean
mark_unreadboolean
metadataobject

Shallow-merged; a null value drops a key.

Response

Updated conversation.

object'conversation'
idstring
status'open' | 'closed' | 'snoozed'
tagsstring[]
unread_countinteger
website_idstring
assigned_user_idstring nullable
last_messageobject nullable
metadataobject
summarystring nullable

AI recap (auto-generated on close).

summary_atstring date-time nullable
created_atstring date-time
updated_atstring date-time

Example response

{
  "id": "cnv_8f2a1b",
  "website_id": "web_1a2b",
  "visitor": {
    "id": "vis_19c4"
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.