Tickets - Admin

Add internal note (admin)

Add an internal note visible only to system admins.

No closed-status gate (contrast with the user reply endpoint): notes are internal coordination and must remain possible on closed/resolved tickets — safe because create_internal_note never bumps the ticket's updated_at.

post/api/admin/tickets/{ticket_id}/notes

Request

  • Base URL
    https://api.multigest.pt (the document declares no server; this is the origin it was published from)
  • URL
    https://api.multigest.pt/api/admin/tickets/{ticket_id}/notes
  • Auth
    API key in header x-api-token and API key in header x-origin-verify

Path parameters

ticket_idinteger required

Headers

x-api-tokenstring nullable

Request body multipart/form-data

notestring required

Internal note (admins only)

filesstring[]

Attachments

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 21 revisions of this API.