Tickets - Admin

Add internal note (admin)

Add an internal note visible only to system admins.

No closed-status gate (contrast with the user reply endpoint): notes are internal coordination and must remain possible on closed/resolved tickets — safe because create_internal_note never bumps the ticket's updated_at.

post/api/admin/tickets/{ticket_id}/notes

Path parameters

ticket_idinteger required

Headers

x-api-tokenstring nullable

Response

Successful Response

{"stackTrail":"paths:/api/admin/tickets/{ticket_id}/notes:post:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}

Changes

No recorded changes to this endpoint across all 1 revision of this API.