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Support

Update a support ticket (status/priority).

patch/v1/support/tickets/{ticket_identifier}

Path parameters

ticket_identifierstring required

Request body

status'open' | 'pending' | 'resolved' | 'closed'
priority'low' | 'medium' | 'high' | 'urgent'

Response

Successful Response

ticket_idstring required
organization_idstring nullable
subjectstring required
category'technical' | 'billing' | 'feature' | 'onboarding' | 'other' required
priority'low' | 'medium' | 'high' | 'urgent' required
status'open' | 'pending' | 'resolved' | 'closed' required
message_countinteger
last_message_atstring date-time nullable
created_atstring date-time nullable
updated_atstring date-time nullable

Changes

Changed in 1 of the 29 revisions of this API.1