Support

Reply to a support ticket.

Changed on
post/v1/support/tickets/{ticket_identifier}/messages

Request

  • Base URL: https://api.mixpeek.com
  • URL: https://api.mixpeek.com/v1/support/tickets/{ticket_identifier}/messages
  • Auth: HTTP bearer

Path parameters

ticket_identifierstring required

Request body

bodystring required
author_type'customer' | 'mixpeek'

Who wrote a message — the customer or the Mixpeek team.

Response

Successful Response

message_idstring required
ticket_idstring nullable
organization_idstring nullable
author_type'customer' | 'mixpeek' required

Who wrote a message — the customer or the Mixpeek team.

bodystring required
created_atstring date-time nullable

Changes

  • 61a175e8eb9aRevision changes
    • warning

      removed the optional property from the response with the status

    • info

      added the non-success response with the status

    • info

      added the non-success response with the status

    • info

      added the optional property to the response with the status

    • info

      added the required property to the response with the status

    • info

      added the required property to the response with the status

  • 5d4c905106b4Revision changes
    • info

      the endpoint scheme security BearerAuth was added to the API