integrations

List Escalations

List escalations for a space.

get/integrations/spaces/{space_id}/escalations

Request

  • Base URL
    https://studio-api.meganova.ai (the document declares no server; this is the origin it was published from)
  • URL
    https://studio-api.meganova.ai/integrations/spaces/{space_id}/escalations
  • Auth
    OAuth 2
    Password
    Token URL: auth/token

Path parameters

space_idstring uuid required

Query parameters

statusstring nullable
limitinteger
offsetinteger

Response

Successful Response

idstring uuid required
space_idstring uuid required
chat_session_idstring uuid required
character_idstring uuid required
integration_idstring uuid required
external_ticket_idstring nullable
external_ticket_urlstring nullable
reasonstring required
sentiment_scorenumber nullable
ai_confidencenumber nullable
conversation_summarystring nullable
statusstring required
external_statusstring nullable
error_messagestring nullable
resolved_atstring date-time nullable
resolution_notesstring nullable
customer_emailstring nullable
customer_namestring nullable
credits_usedinteger required
response_time_msinteger nullable
created_atstring date-time required
updated_atstring date-time required

Changes

No recorded changes to this operation across all 3 revisions of this API.