tokenstring uuid required
Globally unique identifier for the case
titlestring nullable required
Short, human-readable summary of the case
status'OPEN' | 'ASSIGNED' | 'IN_REVIEW' | 'ESCALATED' | 'RESOLVED' | 'CLOSED' required
Status of a case as it progresses through the review workflow:
- OPEN - The case has been created and is still collecting matching transactions
- ASSIGNED - An analyst has been assigned and transaction collection has stopped
- IN_REVIEW - The case is actively being investigated
- ESCALATED - The case has been reviewed and requires additional oversight
- RESOLVED - A determination has been made and a resolution recorded
- CLOSED - The case is finalized
queue_tokenstring uuid required
Token of the queue the case belongs to
priority'LOW' | 'MEDIUM' | 'HIGH' | 'CRITICAL' required
Priority level of a case, controlling queue ordering and SLA urgency
assigneestring nullable required
Identifier of the user the case is currently assigned to
rule_tokenstring uuid nullable required
Token of the transaction monitoring rule that triggered the case
resolutionstring nullable required
Outcome recorded when the case was resolved, from the allowed_resolutions
configured on the case's queue
resolution_notesstring nullable required
Free-form notes describing the resolution
sla_deadlinestring date-time nullable required
Deadline by which the case is expected to be resolved
tagsobject required
Arbitrary key-value metadata associated with the case
createdstring date-time required
Date and time at which the case was created
updatedstring date-time required
Date and time at which the case was last updated
resolvedstring date-time nullable required
Date and time at which the case was resolved
collection_stoppedstring date-time nullable required
Date and time at which transaction collection stopped for the case
pending_transactionsboolean required
Whether the case still has transaction scopes pending resolution