Transaction Monitoring

Add case comment

Changed on

Adds a comment to a case.

post/v1/transaction_monitoring/cases/{case_token}/comments

Request

  • Base URL
    https://sandbox.lithic.com
  • URL
    https://sandbox.lithic.com/v1/transaction_monitoring/cases/{case_token}/comments
  • Auth
    API key in header Authorization

Path parameters

case_tokenstring uuid required

Globally unique identifier for the case.

Request body

commentstring required

Text of the comment

actor_tokenstring

Optional client-provided identifier for the actor performing this action, recorded on the resulting activity entry. This value is supplied by the client (for example, your own internal user ID) and is not authenticated by Lithic

Response

Case activity entry

tokenstring uuid required

Globally unique identifier for the activity entry

entry_type'STATUS' | 'TITLE' | 'ASSIGNED_TO' | 'RESOLUTION_OUTCOME' | 'RESOLUTION_NOTES' | 'TAGS' | 'PRIORITY' | 'COMMENT' | 'FILE' required

The case field that changed, or the action that was taken, in an activity entry:

  • STATUS - The case status changed
  • TITLE - The case title changed
  • ASSIGNED_TO - The case assignee changed
  • RESOLUTION_OUTCOME - The resolution outcome was set or changed
  • RESOLUTION_NOTES - The resolution notes were set or changed
  • TAGS - The case tags changed
  • PRIORITY - The case priority changed
  • COMMENT - A comment was added or edited
  • FILE - A file was attached to the case
actor_tokenstring nullable required

Identifier of the actor that produced the activity entry

previous_valuestring nullable required

Previous value of the changed field, when applicable

new_valuestring nullable required

New value of the changed field, when applicable

createdstring date-time required

Date and time at which the activity entry was created

Changes