tickets

Presign an attachment download

Mint a short-lived presigned URL for a file attached to this ticket. The file must sit on one of the ticket's messages; internal-note attachments are staff-only. The URL is a bearer link — fetch it promptly and re-request after expiry.

get/tickets/{id}/attachments/{file_id}/url

Request

  • Base URL: https://api.instruxi.dev/api/v1/enforcer
  • URL: https://api.instruxi.dev/api/v1/enforcer/tickets/{id}/attachments/{file_id}/url
  • Auth: one of:
    • API key in header Authorization
    • API key in header X-API-Key

Path parameters

idstring required

ticket id

file_idstring required

attached file id

Response

OK

expires_atstring
successboolean
urlstring

Example response

{
  "expires_at": "2026-08-10T12:34:56Z",
  "success": true
}

Changes

No recorded changes to this operation across all 1 revision of this API.