INinstantly
AIInboxManager

List AI Inbox Manager replies

Changed on

List the replies and follow-ups generated by an AI Inbox Manager, newest first.

Requires one of the following scopes: ai_sdr_replies:read, ai_agents:all, all:read, all:all

get/api/v2/ai-agents/inbox-manager/{id}/replies

Request

  • Base URL
    https://api.instantly.ai
  • URL
    https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/replies
  • Auth
    HTTP bearer

Path parameters

idstring uuid required
Example:0195b1a5-3b1d-7b6e-9c1a-2f7a4b0c1d2e

AI Inbox Manager ID

Query parameters

limitinteger
Example:10

The number of items to return

starting_afterstring
Example:01956fbd-0eb1-72db-a565-82977a586084

The ID of the last item in the previous page - used for pagination. You can use the value of the next_starting_after field from the previous response.

requires_hitlboolean
Example:true

Filter by whether the reply requires human-in-the-loop review

information_requestedboolean

Filter by whether the agent requested more information

action_pendingboolean
Example:true

Filter by whether the reply still requires action from the user

Response

The replies generated by the AI Inbox Manager

next_starting_afterstring

Pass as starting_after to fetch the next page. Absent on the last page.

Example response

{
  "items": [
    {
      "id": "01a19e6f-50dc-7fc8-8da6-0b3967312a74",
      "organization_id": "01a19e6f-50dc-7fc8-8da6-0b3a2230e25a",
      "timestamp_created": "2026-11-02T22:44:17.756Z",
      "timestamp_updated": "2026-11-02T22:44:17.756Z",
      "agent_id": "01a19e6f-50dc-7fc8-8da6-0b3b2b1888cc",
      "thread_id": "3c-zuFiJhv7cqJE5IoKkg6Pzh9",
      "lead": "john@example.com",
      "feedback_positive": true,
      "feedback_text": "Great response!",
      "html": "<p>Hello, John!</p>",
      "requires_hitl": true,
      "requires_hitl_reason": "Low confidence score detected",
      "generation_lag_seconds": 2.5,
      "in_reply_to": "reply_12345",
      "confidence_score": 92,
      "information_requested": "Please confirm your availability.",
      "estimated_time_saved_seconds": 30,
      "action_pending": true,
      "sending_status": 1,
      "is_followup": true,
      "error_code": "SEND_FAILED"
    }
  ],
  "next_starting_after": "01a19e6f-7f11-7cff-a60e-4559a209c5fb"
}

Changes