Setting

Get account-level offer settings. Consumed by the routing service to decide whether items should be offered to agents (vs directly assigned), the offer TTL (30-120 seconds), and whether agents can reject. Defaults are returned when no row exists for the account.

get/v1/settings/offer

Request

Response

OK

offerEnabledboolean
offerTtlSecondsinteger
rejectAllowedboolean

Changes

No recorded changes to this operation across all 3 revisions of this API.