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Infoset REST API
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Schema
Checked 18h ago · Updated 18h ago
Details
Filter operations
Announcement
7
AuditLog
1
Automation
6
CallCenter
61
CallTag
5
Category
5
Chat
27
Chatbot
21
ChatbotConnection
6
ChatRoomMetadata
1
ChatRoomThread
1
ChatTag
7
ChatWidget
5
Company
19
Contact
24
ContactGroup
5
ContactInfo
1
CopilotConfig
4
Country
1
CustomerContext
3
CustomField
5
CustomReport
10
Dashboard
8
Deal
19
Dialer
11
Email
7
Event
4
ForbiddenWordConfig
4
GenAiChatOwnership
1
GenAiConfig
3
GenAiHandoff
1
GenAiResolve
1
GenAiTyping
1
HelpCenter
16
IntegrationCapabilities
2
Intent
1
KbSyncPlan
1
Login
3
Notification
5
OutboundMessage
7
PermissionProfile
16
Pipeline
5
Plan
3
Reaction
1
Report
106
ReportVisibility
4
RoutingQueue
5
SavedFilter
5
SavedReply
5
Sentiment
1
Setting
14
get
Get details of the settings
put
/v1/settings
get
Get account-level offer settings. Consumed by the routing service to decide whether items should be offered to agents (vs directly assigned), the offer TTL (30-120 seconds), and whether agents can reject. Defaults are returned when no row exists for the account.
put
Save account-level offer settings. Validates OfferTtlSeconds ∈ [30, 120]. Publishes ACCOUNT_SETTINGS_CHANGED event to invalidate the routing service cache.
get
List all existing mail accounts
post
Create mail account
get
Get details of the mail account
put
/v1/settings/mailaccounts/{id}
delete
Delete mail account
get
List all existing working hours
post
Create working hours
put
/v1/settings/workinghours/{id}
delete
Delete working hour
get
/v1/settings/mailaccounts/oauth/login
SipServer
7
Sla
6
SmsLog
1
Stage
5
Survey
11
Template
5
Ticket
33
Todo
5
User
17
UserGroup
7
UserRating
5
UserState
3
Setting
Get details of the settings
get
/v1/settings
Response
OK
AccountSettings
required
language
string
nullable
timeZoneId
integer
passiveOnDisconnect
boolean
unassignChatsOnDisconnect
boolean
chatUnassignMinute
integer
allowedExtensions
string
nullable
offerEnabled
boolean
offerTtlSeconds
integer
rejectAllowed
boolean
Changes
No recorded changes to this endpoint across all 1 revision of this API.