HEhellosunset
Phone Calls

List phone calls

List all phone calls made for a case, including recordings and AI-generated summaries.

get/cases/{case_id}/phone-calls

Request

  • Base URL
    https://api.example.com/v1
  • Auth
    none declared

Query parameters

pageinteger

Page number for pagination.

per_pageinteger

Number of items per page.

status'initiated' | 'ringing' | 'in_progress' | 'completed' | 'failed' | 'no_answer' | 'busy' | 'cancelled'
institution_contact_idstring

Filter calls to a specific institution contact.

sort_by'created_at' | 'duration_seconds'
sort_order'asc' | 'desc'

Sort direction.

Response

List of phone calls.

Example response

{
  "data": [
    {
      "id": "01K8PC05EJ4T11HRYE78AN7EEE",
      "to_number": "+11112223333",
      "from_number": "+11112223333",
      "status": "completed",
      "direction": "outbound",
      "duration_seconds": 342,
      "recording_status": "completed",
      "summary": "Called Chase estate services. Spoke with John Johnson. He confirmed they received the death certificate. Letters Testamentary are still needed before they can release account info. Ref# EST-2025-00456.",
      "action_items": [
        {
          "description": "Mail Letters Testamentary to Chase Estate Services"
        }
      ],
      "twilio_call_sid": "CAxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
    }
  ],
  "meta": {
    "page": 1,
    "per_page": 25,
    "total_count": 142,
    "total_pages": 6,
    "next_cursor": "eyJpZCI6IjAxSzVXRjA2TUo2VDk5SFJZRTQ4QU43WE04In0=",
    "has_more": true
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.