Phone Calls

Get phone call details

Retrieve details of a phone call including recording URL, transcript, AI summary, and action items.

get/cases/{case_id}/phone-calls/{call_id}

Request

  • Base URL
    https://api.example.com/v1
  • Auth
    none declared

Response

Phone call details.

Example response

{
  "data": {
    "id": "01K8PC05EJ4T11HRYE78AN7EEE",
    "to_number": "+11112223333",
    "from_number": "+11112223333",
    "status": "completed",
    "direction": "outbound",
    "duration_seconds": 342,
    "recording_status": "completed",
    "summary": "Called Chase estate services. Spoke with John Johnson. He confirmed they received the death certificate. Letters Testamentary are still needed before they can release account info. Ref# EST-2025-00456.",
    "action_items": [
      {
        "description": "Mail Letters Testamentary to Chase Estate Services"
      }
    ],
    "twilio_call_sid": "CAxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.