tickets

Query tickets with filters

Query tickets with complex filtering including metadata filters

post/api/v1/tickets/query

Request body

pageinteger

page_sizeinteger

sort_direction'asc' | 'desc'

titlestring nullable

descriptionstring nullable

ticket_typeTicketType[] nullable

priorityTicketPriority[] nullable

statusTicketStatus[] nullable

reporterstring[] nullable

assigneestring[] nullable

Use 'UNASSIGN' for unassigned

desk_idstring[] nullable

subdesk_idstring[] nullable

Filter by subdesk (team) IDs

tag_idsinteger[] nullable

tag_namesstring[] nullable

sourceTicketSource[] nullable

vip_reporterboolean nullable

Filter tickets by VIP status of the reporter employee

location_reporterstring[] nullable

Filter tickets by location of the reporter employee

metadata_filtersobject nullable

Filter by ticket metadata key-value pairs

Successful Response

total_countinteger required