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tickets

Bulk update tickets

Update multiple tickets with the same values in a single atomic transaction

post/api/v1/tickets/bulk-update

Request body

ticket_idsstring[] required

List of ticket IDs to update

priority'low' | 'medium' | 'high' | 'urgent'
status'open' | 'in_progress' | 'pending' | 'pending_reporter' | 'pending_approval' | 'pending_internal_team' | 'pending_third_party' | 'resolved' | 'closed' | 'canceled'
assigneestring nullable

Use 'UNASSIGN' to unassign

publish_eventsboolean

Whether to publish domain events for these ticket updates. Set to False to suppress event publishing (useful for bulk imports or migrations). Defaults to True. This suppresses ALL events including status changes, assignee changes, and survey triggers.

Response

Successful Response

updated_countinteger required

Number of tickets successfully updated

Changes

No recorded changes to this endpoint across all 1 revision of this API.