get_status for a quote

Always read next_action: one or two sentences on what to do now (wait; review the quote and call create_task; pay checkout_url; call confirm_delivery), with paid, quote_valid_until and expected_ship_date. messages is the thread with the operator, newest first (from: operator or agent). Every status can change at any time: call again whenever the user asks, never answer from memory, and report only what the response says, without conclusions of your own. This REST answer is always the complete record; the MCP tools get_status, create_task and confirm_delivery answer briefly by default (get_status with full=true returns this complete record). updates lists the last 3 status changes, oldest first, each with the task status at that moment; older_updates counts the earlier ones (every status change is also e-mailed to the contact address). To answer an operator question, call get_status with message: send the same request as POST with a JSON body {"message": "..."} (plain text, 1-2000 characters); it is stored in the same thread and e-mailed to the operator, and the answer is the usual status, including your message (message_sent: true). Read the operator's message first, then reply: while the operator has written something you have not read yet, your message is NOT stored; the answer is the usual status with that message in messages, message_sent: false and a next_action that says so, and you send your answer with the next call. Send it once and only with what the user told you: the same text again within 10 minutes is ignored (duplicate_ignored: true). E-mail to tasks@handsforagents.com with the quote_id in the subject still works. test_mode true marks a test order: nothing is paid or invoiced.