GOgorgias
Metric Cards

Search metric cards

Changed on
get/api/metric-cards

Request

Query parameters

categorystring

Filter cards by category.

status'published' | 'deprecated'

Filter by status. Defaults to published on the analytics side.

qstring

Case-insensitive substring search across title and public content.

include'deprecated'

Set to deprecated to include deprecated cards alongside published ones.

Response

The metric cards matching the query

Changes

  • 3fdfcb5b6678Revision changes
    • warning

      added the new available-time enum value to the // response property for the response status

    • warning

      added the new average-first-response-time enum value to the // response property for the response status

    • warning

      added the new average-human-response-time-after-ai-handoff enum value to the // response property for the response status

    • warning

      added the new average-resolution-time enum value to the // response property for the response status

    • warning

      added the new call-wrap-up-time enum value to the // response property for the response status

    • warning

      added the new calls-with-achieved-slas enum value to the // response property for the response status

    • warning

      added the new calls-with-breached-slas enum value to the // response property for the response status

    • warning

      added the new inbound-answered enum value to the // response property for the response status

    • warning

      added the new macro-share-of-total enum value to the // response property for the response status

    • warning

      added the new macro-total-tickets enum value to the // response property for the response status

    • warning

      added the new macro-trend enum value to the // response property for the response status

    • warning

      added the new no-result-searches enum value to the // response property for the response status

    • warning

      added the new on-a-call-time enum value to the // response property for the response status

    • warning

      added the new percent-one-touch-tickets enum value to the // response property for the response status

    • warning

      added the new percent-zero-touch-tickets enum value to the // response property for the response status

    • warning

      added the new revenue-influenced enum value to the // response property for the response status

    • warning

      added the new surveys-answered enum value to the // response property for the response status

    • warning

      added the new ticket-attribute-intents enum value to the // response property for the response status

    • warning

      added the new ticket-attribute-share-of-total enum value to the // response property for the response status

    • warning

      added the new ticket-attribute-tickets enum value to the // response property for the response status

    • warning

      added the new ticket-attribute-trend enum value to the // response property for the response status

    • warning

      added the new total-time enum value to the // response property for the response status

    • warning

      added the new unavailable-time enum value to the // response property for the response status

    • info

      removed the sla-achievement-rate enum value from the // response property for the response status