Changes to Search metric cards
- warning
added the new
available-timeenum value to the//response property for the response status - warning
added the new
average-first-response-timeenum value to the//response property for the response status - warning
added the new
average-human-response-time-after-ai-handoffenum value to the//response property for the response status - warning
added the new
average-resolution-timeenum value to the//response property for the response status - warning
added the new
call-wrap-up-timeenum value to the//response property for the response status - warning
added the new
calls-with-achieved-slasenum value to the//response property for the response status - warning
added the new
calls-with-breached-slasenum value to the//response property for the response status - warning
added the new
inbound-answeredenum value to the//response property for the response status - warning
added the new
macro-share-of-totalenum value to the//response property for the response status - warning
added the new
macro-total-ticketsenum value to the//response property for the response status - warning
added the new
macro-trendenum value to the//response property for the response status - warning
added the new
no-result-searchesenum value to the//response property for the response status - warning
added the new
on-a-call-timeenum value to the//response property for the response status - warning
added the new
percent-one-touch-ticketsenum value to the//response property for the response status - warning
added the new
percent-zero-touch-ticketsenum value to the//response property for the response status - warning
added the new
revenue-influencedenum value to the//response property for the response status - warning
added the new
surveys-answeredenum value to the//response property for the response status - warning
added the new
ticket-attribute-intentsenum value to the//response property for the response status - warning
added the new
ticket-attribute-share-of-totalenum value to the//response property for the response status - warning
added the new
ticket-attribute-ticketsenum value to the//response property for the response status - warning
added the new
ticket-attribute-trendenum value to the//response property for the response status - warning
added the new
total-timeenum value to the//response property for the response status - warning
added the new
unavailable-timeenum value to the//response property for the response status - info
removed the
sla-achievement-rateenum value from the//response property for the response status
- warning