inbox

Call inbox.set_channel_reply_instructions

Set how replies should sound on ONE channel — 'keep SMS replies short', 'be more formal on Google reviews', 'reply differently on Instagram'. Set how the AI inbox replies on ONE channel — shorter for SMS, more formal for Google reviews, and so on. These sit under the account-wide instructions and govern where the two disagree. Pass an empty string to clear the channel's own wording. Not for whether that channel sends on its own — that is inbox.set_channel_autonomy.

post/api/v1/tools/inbox.set_channel_reply_instructions

Request

  • Base URL: https://app.goosybear.ai
  • URL: https://app.goosybear.ai/api/v1/tools/inbox.set_channel_reply_instructions
  • Auth: HTTP bearer

Headers

x-request-idstring

Your own id for this request, echoed back and recorded on the audit trail. 1–128 characters from A–Z a–z 0–9 . _ : -, starting with a letter or digit; anything else is replaced by a generated id.

Request body

channel'email' | 'sms' | 'messenger' | 'ig_dm' | 'gbp_review' | 'fb_comment' | 'ig_comment' required

Which channel these instructions apply to.

instructionsstring required

How the inbox should reply on that channel. Empty clears it.

Response

The call was admitted and dispatched. ok says whether the tool succeeded — a refusal the tool itself produced is still a 200, exactly as it is a successful JSON-RPC result over MCP.

OR

Changes

No recorded changes to this operation across all 6 revisions of this API.