GOgoogle
projects

POST /v1/projects/{projectsId}/locations/{locationsId}:queryPerformanceOverview

Generates a summary of predefined performance metrics for a set of conversations. Conversations can be specified by specifying a time window and an agent id, for now. The summary includes a comparison of metrics computed for conversations in the previous time period, and also a comparison with peers in the same time period.

Request

  • Base URL
    https://contactcenterinsights.googleapis.com
  • Auth
    OAuth 2 and OAuth 2
    Implicit: https://accounts.google.com/o/oauth2/auth
    Scopes: https://www.googleapis.com/auth/cloud-platform
    Authorization code: https://accounts.google.com/o/oauth2/auth
    Token URL: https://accounts.google.com/o/oauth2/token scopes: https://www.googleapis.com/auth/cloud-platform

Path parameters

projectsIdstring required
locationsIdstring required

Request body

filterstring

Optional. Filter to select a subset of conversations to compute the performance overview. Supports the same filters as the filter field in QueryMetricsRequest. The source and query interval/comparison query interval should not be included here.

Response

Successful response

doneboolean

If the value is false, it means the operation is still in progress. If true, the operation is completed, and either error or response is available.

metadataobject

Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any.

namestring

The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the name should be a resource name ending with operations/{unique_id}.

responseobject

The normal, successful response of the operation. If the original method returns no data on success, such as Delete, the response is google.protobuf.Empty. If the original method is standard Get/Create/Update, the response should be the resource. For other methods, the response should have the type XxxResponse, where Xxx is the original method name. For example, if the original method name is TakeSnapshot(), the inferred response type is TakeSnapshotResponse.

Changes

No recorded changes to this operation across all 6 revisions of this API.