GOgoogle
projects

POST /v1/projects/{projectsId}/locations/{locationsId}:bulkDownloadFeedbackLabels

Download feedback labels in bulk from an external source. Currently supports exporting Quality AI example conversations with transcripts and question bodies.

Request

  • Base URL
    https://contactcenterinsights.googleapis.com
  • Auth
    OAuth 2 and OAuth 2
    Implicit: https://accounts.google.com/o/oauth2/auth
    Scopes: https://www.googleapis.com/auth/cloud-platform
    Authorization code: https://accounts.google.com/o/oauth2/auth
    Token URL: https://accounts.google.com/o/oauth2/token scopes: https://www.googleapis.com/auth/cloud-platform

Path parameters

projectsIdstring required
locationsIdstring required

Request body

conversationFilterstring

Optional. Filter parent conversations to download feedback labels for. When specified, the feedback labels will be downloaded for the conversations that match the filter. If template_qa_scorecard_id is set, all the conversations that match the filter will be paired with the questions under the scorecard for labeling.

feedbackLabelType'FEEDBACK_LABEL_TYPE_UNSPECIFIED' | 'QUALITY_AI' | 'TOPIC_MODELING' | 'AGENT_ASSIST_SUMMARY'

Optional. The type of feedback labels that will be downloaded.

filterstring

Optional. A filter to reduce results to a specific subset. Supports disjunctions (OR) and conjunctions (AND). Supported fields: * issue_model_id * qa_question_id * qa_scorecard_id * min_create_time * max_create_time * min_update_time * max_update_time * feedback_label_type: QUALITY_AI, TOPIC_MODELING

maxDownloadCountinteger

Optional. Limits the maximum number of feedback labels that will be downloaded. The first N feedback labels will be downloaded.

parentstring

Required. The parent resource for new feedback labels.

templateQaScorecardIdstring[]

Optional. If set, a template for labeling conversations and scorecard questions will be created from the conversation_filter and the questions under the scorecard(s). The feedback label filter will be ignored.

Response

Successful response

doneboolean

If the value is false, it means the operation is still in progress. If true, the operation is completed, and either error or response is available.

metadataobject

Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any.

namestring

The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the name should be a resource name ending with operations/{unique_id}.

responseobject

The normal, successful response of the operation. If the original method returns no data on success, such as Delete, the response is google.protobuf.Empty. If the original method is standard Get/Create/Update, the response should be the resource. For other methods, the response should have the type XxxResponse, where Xxx is the original method name. For example, if the original method name is TakeSnapshot(), the inferred response type is TakeSnapshotResponse.

Changes

No recorded changes to this operation across all 6 revisions of this API.