S2S Conversations

Answer workflow step

Changed on

Answer the pending workflow step (text, selection, rating, attachments) or request a human with botAction "humanHandoff".

post/s2s/conversations/{conversationId}/workflow/answer

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/s2s/conversations/{conversationId}/workflow/answer
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Request body

textstring

Free-text answer (input / chat steps).

selectedstring

Selected option value (button / select steps).

ratingnumber double

Rating value (rate-conversation steps).

botAction'humanHandoff'

"humanHandoff" requests a human without waking an agent run.

Response

Accepted

Changes