S2S Conversations

Get conversation

Changed on

Fetch a conversation. Attributes are filtered to customer-visible ones.

get/s2s/conversations/{conversationId}

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/s2s/conversations/{conversationId}
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Response

Ok

idstring required
numbernumber double
titlestring
typestring
statusstring
closedboolean required
archivedboolean required
unreadboolean required
ratingnumber double

CSAT rating 0-10 given by the contact (rateconversation step or POST …/rating).

workflowActiveboolean required
workflowIdstring
attributesRecordStringUnknown

Construct a type with a set of properties K of type T

createdAtstring date-time
lastActivityAtstring date-time

Changes