Case Triggers

Create Agent Case Trigger

Create a case trigger for an agent. An agent may have at most one case trigger; this returns 409 if one already exists.

post/v2/agents/{agent_id}/case-triggers

Path parameters

agent_idstring uuid required

The agent's unique identifier

Request body

case_queue_idstring uuid required

Queue whose new cases should trigger this agent

enabledboolean required

Whether the trigger is active. Disabled triggers do not dispatch runs.

concurrency1 nullable

Per-trigger concurrency override. Only 1 (run cases one at a time) or null/omitted (use the platform default) can be set here; higher caps are configured directly in the database.

Response

Default Response

Changes

No recorded changes to this endpoint across all 1 revision of this API.