DIdixa
Conversations
Chatbots

Import conversation

Import a previously created conversation into Dixa. For inbound messages the author is assumed to be the requester of the conversation (end user), unless the specific channel supports overriding the message author through its attributes. For outbound messages the author is specified using the agentId field.

post/beta/conversations/import

Request

Request body

genericChannelNamestring required

The conversation channel. Currently supported values are 'email' and 'genericapimessaging'. See payload examples for each case.

requesterIdstring uuid required
requesterConnectionStatusstring

values: [Connected, Disconnected]

directionstring required

values: [Inbound, Outbound]

createdAtstring date-time required
externalIdstring
attributesunknown

Response

The id of the imported conversation

Changes

No recorded changes to this operation across all 14 revisions of this API.