Create conversation rating offer

Create a rating offer for a specific conversation.

post/beta/conversations/{conversationId}/ratings/offer

Path parameters

conversationIdinteger required

Request body

userIdstring

If userId is not provided, the conversation requester will be picked.

agentIdstring

If an agentId is not provided, the agent that is most likely to be the target will be picked. Please note that providing an agentId that is not part of the conversation may skew metrics in Intelligence.

ratingTypestring required

The type of numeric rating. E.g.: 'Csat', 'ThumbsUpOrDown', 'Nps'.

offeredAtstring date-time

Response

The created conversation rating offer

Changes

No recorded changes to this endpoint across all 3 revisions of this API.