tickets
List tickets in a brand
get/v1/brands/{brandId}/tickets
Request
- Base URL: https://api.dispatchtickets.com (the document declares no server; this is the origin it was published from)
- URL: https://api.dispatchtickets.com/v1/brands/{brandId}/tickets
- Auth: HTTP bearer
Query parameters
statusstring
Example:open
Filter by status. Supports comma-separated values (e.g., "open,pending") or "active" as alias for "open,pending"
prioritystring
Example:high
assigneeIdstring
customerIdstring
Filter by customer ID
customerEmailstring
Filter by customer email (convenience filter, looks up customerId)
companyIdstring
Filter to tickets whose contact belongs to this company. Lets an integrator show one client org its own tickets without exposing the rest of the brand.
createdBystring
createdAfterstring
createdBeforestring
hasAttachmentsboolean
isSpamboolean
Filter by spam status. If not specified, spam tickets are excluded by default.
searchstring
Full-text search in title/body
categoryIdstring
Example:cat_abc123
Filter by category ID. Use "null" to find uncategorized tickets.
tagIdsstring[]
Filter by tag IDs (comma-separated). Tickets must have ALL specified tags.
sort'createdAt' | 'updatedAt' | 'priority' | 'ticketNumber' | 'title' | 'status' | 'customer' | 'company' | 'assignee' | 'category'
order'asc' | 'desc'
limitnumber
cursorstring
Cursor for pagination
Changes
No recorded changes to this operation across all 1 revision of this API.