Unsuppress a customer profile

Unsuppressing a profile allows you to add the customer back to Customer.io. If you unsuppress a person in a workspace that identifies people by email or ID and the suppressed person had both an email and ID, both the person's email and ID are unsuppressed.

Unsuppressing a profile does not recreate the profile that you previously suppressed. Rather, it just makes the identifier available again. Identifying a person after unsuppressing them creates a new profile, with none of the history of the previously suppressed identifier.