Track Customers

Suppress a customer profile

Delete a customer profile and prevent the person's identifier(s) from being re-added to your workspace. Any future API calls or operations referencing the specified ID are ignored. If you suppress a person in a workspace that identifies people by email or ID and both identifiers are set, both the person's email and ID are suppressed.

<div class="fly-panel bg-warning"> <div class="fly-panel-body"> <p class="callout-head text--bold text-warning mrg-t-none"><svg class="api-icon"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.4127 13.3333L9.18133 1.43333C8.95116 0.994094 8.49623 0.718884 8.00033 0.718884C7.50444 0.718884 7.04951 0.994094 6.81933 1.43333L0.587332 13.3333C0.370821 13.7467 0.386147 14.2431 0.627743 14.6423C0.869339 15.0415 1.30205 15.2854 1.76867 15.2853H14.2313C14.698 15.2854 15.1307 15.0415 15.3723 14.6423C15.6139 14.2431 15.6292 13.7467 15.4127 13.3333ZM7.33333 5.61533C7.33333 5.24714 7.63181 4.94867 8 4.94867C8.36819 4.94867 8.66667 5.24714 8.66667 5.61533V9.61533C8.66667 9.98352 8.36819 10.282 8 10.282C7.63181 10.282 7.33333 9.98352 7.33333 9.61533V5.61533ZM8.01466 13.2887H8.03333C8.29806 13.2844 8.54988 13.1735 8.73182 12.9812C8.91376 12.7888 9.01044 12.5312 9 12.2667C8.97854 11.7209 8.53019 11.2893 7.984 11.2887H7.96533C7.70125 11.2935 7.4502 11.4043 7.26865 11.5961C7.0871 11.788 6.99029 12.0447 7 12.3087C7.02073 12.8546 7.46838 13.2869 8.01466 13.2887Z" /></svg>&nbsp;This API permanently deletes people</p> <div class="text-warning"><p>Suppressing a person way deletes their profile <i>and</i> suppresses the identifier you reference in the path of this call, preventing you from re-adding a person using the same identifier (until you unsuppress the identifier). You cannot recover a profile after you suppress it. In general, should use this API sparingly—for GDPR/CCPA requests, etc. </p> <p>If you want to keep a record of a person but prevent them from receiving messages, you should set the person's unsubscribed attribute (or use other attributes to represent complex subscription preferences) instead.</p></div> </div> </div>
post/api/v1/customers/{identifier}/suppress

Response

A successful request returns an empty object response.

Changes

No recorded changes to this endpoint across all 1 revision of this API.