analytics
Customer-care call analytics
Returns general customer-care call analytics across CALL_CONOSCITIVA, CALL_GRATUITA, SUPPORTO and EXTRA: summary, type breakdown, operator breakdown, daily trend and EXTRA reasons.
get/api/analytics/customer-care/calls
Query parameters
from_datestring date required
Start day (YYYY-MM-DD).
Start day (YYYY-MM-DD).
to_datestring date required
End day (YYYY-MM-DD).
End day (YYYY-MM-DD).
operator_idstring uuid nullable
Optional filter by customer-care operator UUID.
Optional filter by customer-care operator UUID.
Response
Successful Response
Changes
No recorded changes to this endpoint across all 1 revision of this API.