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Class 5 Call Center Consumer

Create

Create a new Class 5 Call Center Consumer record.

post/api/cp/class5/call-center-consumer

Request body

idstring

Id

call_center_idstring

Call Center Id (references c5_call_center.id)

sip_user_idinteger

Sip User Id

levelinteger required

Level

positioninteger required

Position

type'callback' | 'uuid-standby' required

Type

status'Available' | 'Available (On Demand'

Status

max_no_answerinteger required

Max No Answer

wrap_up_timeinteger required

Wrap Up Time

reject_delay_timeinteger required

Reject Delay Time

busy_delay_timeinteger required

Busy Delay Time

no_answer_delay_timeinteger required

No Answer Delay Time

ring_timeoutinteger

Ring Timeout

created_atstring date-time

Created At

updated_atstring date-time

Updated At

Example request

{
  "id": 12345,
  "call_center_id": 1,
  "sip_user_id": 1,
  "level": 123,
  "position": 123,
  "type": "callback",
  "status": "Available",
  "max_no_answer": 123,
  "wrap_up_time": 123,
  "reject_delay_time": 123,
  "busy_delay_time": 123,
  "no_answer_delay_time": 123,
  "ring_timeout": 123,
  "created_at": "2025-01-17T10:30:00Z",
  "updated_at": "2025-01-17T10:30:00Z"
}

Response

Successful response

statusstring

Operation status

Example response

{
  "id": 12345,
  "status": "OK"
}

Changes

No recorded changes to this endpoint across all 1 revision of this API.