COconnexcs
Class 5 Call Center Consumer

Read

Changed on

Retrieve a single Class 5 Call Center Consumer record by ID.

get/api/cp/class5/call-center-consumer/{id}

Request

  • Base URL
    https://app.connexcs.com
  • Auth
    • OAuth 2
      Authorization code: https://auth.connexcs.com/authorize
      Token URL: https://auth.connexcs.com/token
    • or HTTP bearer

Path parameters

idinteger required

Id identifier

Response

Successful response

idstring

Id

call_center_idstring

Call Center Id (references c5_call_center.id)

sip_user_idinteger

Sip User Id

levelinteger

Level

positioninteger

Position

type'callback' | 'uuid-standby'

Type

status'Available' | 'Available (On Demand'

Status

max_no_answerinteger

Max No Answer

wrap_up_timeinteger

Wrap Up Time

reject_delay_timeinteger

Reject Delay Time

busy_delay_timeinteger

Busy Delay Time

no_answer_delay_timeinteger

No Answer Delay Time

ring_timeoutinteger

Ring Timeout

created_atstring date-time

Created At

updated_atstring date-time

Updated At

Example response

{
  "id": 12345,
  "call_center_id": 1,
  "sip_user_id": 1,
  "level": 123,
  "position": 123,
  "type": "callback",
  "status": "Available",
  "max_no_answer": 123,
  "wrap_up_time": 123,
  "reject_delay_time": 123,
  "busy_delay_time": 123,
  "no_answer_delay_time": 123,
  "ring_timeout": 123,
  "created_at": "2025-01-17T10:30:00Z",
  "updated_at": "2025-01-17T10:30:00Z"
}

Changes

  • fa097c4785b8Revision changes
    • info

      the endpoint scheme security oAuth2 was added to the API

    • info

      the endpoint scheme security opaqueToken was added to the API

    • info

      the endpoint scheme security basicAuth was removed from the API