COconekta
Chargebacks

Upload Chargeback Evidence Files (Batch)

Changed on

Uploads multiple evidence files for a chargeback in a single request. Each part of the multipart body must be keyed by an evidence type (see the evidence-types endpoint for the valid values for this chargeback), with exactly one file per evidence type. Limits: at most 10 files per request, at most 2MB per file, and only application/pdf, image/jpeg or image/png content is accepted. The chargeback must be in the action_required status, and none of the submitted evidence types may already exist on the chargeback. On success the chargeback transitions to pending_review.

post/charges/{charge_id}/chargebacks/{chargeback_id}/files/batch

Request

Path parameters

charge_idstring required
Example:6966a06c044243000156c24d

Identifier of the charge resource

chargeback_idstring required
Example:chbk_2zPxWFUnGNLySoumn

Identifier of the chargeback resource

Headers

Accept-Language'es' | 'en'

Use for knowing which language to use

X-Child-Company-Idstring

In the case of a holding company, the company id of the child company to which will process the request.

Request body multipart/form-data

charge_informationstring binary
contractstring binary
other_evidencestring binary
receipt_of_shipmentstring binary
identificationstring binary
order_detailsstring binary
terms_and_conditionsstring binary
cardholder_informationstring binary
proof_invalidate_claimstring binary
internal_validationsstring binary
proof_of_cancellationstring binary
recurring_contractstring binary
proof_of_returnstring binary
exhibit_8string binary
duplicate_analysisstring binary
full_evidencestring binary

Response

Files uploaded successfully.

Example response

{
  "files": [
    {
      "id": "chbkf_2zPxWFUnGNLySoums",
      "name": "20251221500000000000201.pdf",
      "created_at": "2025-12-21T15:00:00Z",
      "evidence_type": "contract",
      "url": "https://conekta-files.s3.amazonaws.com/chbkf_2zPxWFUnGNLySoums?signature=..."
    }
  ]
}

Changes