COconekta
Chargebacks

Get Chargeback File

Changed on

Retrieve the metadata and a presigned download URL for a single chargeback evidence file.

get/charges/{charge_id}/chargebacks/{chargeback_id}/files/{file_id}

Request

Path parameters

charge_idstring required
Example:6966a06c044243000156c24d

Identifier of the charge resource

chargeback_idstring required
Example:chbk_2zPxWFUnGNLySoumn

Identifier of the chargeback resource

file_idstring required
Example:chbkf_2zPxWFUnGNLySoums

Identifier of the chargeback evidence file

Headers

Accept-Language'es' | 'en'

Use for knowing which language to use

X-Child-Company-Idstring

In the case of a holding company, the company id of the child company to which will process the request.

Response

The requested evidence file.

idstring
namestring
created_atstring date-time
evidence_type'charge_information' | 'contract' | 'other_evidence' | 'receipt_of_shipment' | 'identification' | 'order_details' | 'terms_and_conditions' | 'cardholder_information' | 'proof_invalidate_claim' | 'internal_validations' | 'proof_of_cancellation' | 'recurring_contract' | 'proof_of_return' | 'exhibit_8' | 'duplicate_analysis' | 'full_evidence'

The evidence type used for a chargeback file upload

urlstring nullable

Presigned download URL for the file. Only present when fetching a single file.

Example response

{
  "id": "chbkf_2zPxWFUnGNLySoums",
  "name": "20251221500000000000201.pdf",
  "created_at": "2025-12-21T15:00:00Z",
  "evidence_type": "contract",
  "url": "https://conekta-files.s3.amazonaws.com/chbkf_2zPxWFUnGNLySoums?signature=..."
}

Changes